SensiDiva Ltd (trading name SensiDiva.com) ("we", "us" or "our") provides the services available on the Site to you subject to the following terms and conditions (the "Terms and Conditions").
By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
Privacy Policy
Please also review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.
Product Information
We do our best to ensure that all information, descriptions, ingredients listings, photographs and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system. Though we aim to keep the Site as up to date as possible, all information is provided in good faith but the information including product descriptions, product sizes, product images and ingredients appearing on this Site may not always reflect the product exactly at the moment you place an order. Ingredient listings and ingredient information displayed on the website are as provided to SensiDiva.com by the manufacturers or brand holders and we cannot accept responsibility for any omissions or errors in this information. We do not perform independent tests to verify product claims or ingredient inclusions or omissions.
Payment
You may pay using credit/debit card. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.
Delivery
We will deliver the goods following the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Whilst we use only reputable delivery companies we do not accept any liability for delayed delivery caused by any third party. Your parcel will only be considered missing if it fails to arrive 15 working days after the approximate delivery date indicated in your order dispatch notification email.
We dispatch most orders within 1 working day. If you would like to cancel an order please let us know as soon as possible and we will notify you whether or not this will be possible; your order may already have been shipped. If your order has been shipped our returns policy will then apply.
Medical Liability
Any information provided on this site including information related to well being and health is provided in good faith and should not be taken as being prescriptive. You should be aware that no-one can guarantee the effects of natural remedies and anything can be dangerous if used inappropriately. SensiDiva Ltd will not accept responsibility for any injury or illness caused by failing to take proper medical advice or not following instructions properly. Any attempt to treat a medical condition should always come under the supervision of a qualified medical professional. Whilst we seek to provide as much information as possible about a product and its suitability, you are responsible for ensuring that it is suitable for your own needs and this includes avoiding products that include ingredients you are intolerant, sensitive or may react to.
Complaints
If you have any complaints or wish to discuss any matter in respect of the goods please contact us here.
Copyright
All material on SensiDiva.com is the property of SensiDiva Ltd. All rights are expressly reserved. No part of this website may be reproduced or manipulated - electronically, photographically, mechanically, or by any other means - without the prior written consent of SensiDiva Ltd.
Trademarks
SensiDiva is a trademark and as such is protected by Canadian and foreign trademark laws. All rights reserved. SensiDiva, design and marks displayed on this site followed by the TM symbol at first-time of use are registered or unregistered trademarks of the owners of this website or a third party.
Use by Minors
Individuals under 18 years old ("Minors") are not allowed to purchase products on SensiDiva.com without the consent of a parent or legal guardian.
General
You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site.